On the Registration page, you need to fill in the account registration form.
All fields of the form are mandatory. Enter a valid email address - all account-related notifications, including verification and transaction confirmation, will be sent to this address.

It is very important that you fill in your phone number correctly; it should be a mobile phone number, not a virtual one. You will receive an SMS message with a registration confirmation code.

Go through the Captcha, which confirms that you are not a robot. If you don't see it completely, you can reset it.

First, you need to confirm your email address. You will receive a verification code in an email, which you must enter in the pop-up window.


After entering the validation code from the email you will receive a validation code on the phone number you provided. Please enter this phone verification code and press Verify.

 You can start verification in "Verify documents": "Verify", or in the toolbar menu "Compliance" -> "Verify". You will be redirected to the compliance verification form. All fields in this form are mandatory.

You must also upload your company documents on this form. Minimum (obligatory) number of documents: 4 (certificate of incorporation; articles of association; register of shareholders; register of directors). You can upload additional documents for a better analysis.

Under "Compliance" you can also see your current verification level.
The verification level affects the possible transaction limits (the sum of one transaction and the sum of transactions per month).

The corporate account verification process consists of two steps:

1. Verification of corporate data (verification of legal documents and company information).
2. Verification of company individuals

We recommend that our users protect their accounts by following these security procedures:
Be sure to set a strong and unique password. The use of numbers, symbols, and upper and lower case letters in your password makes it difficult to guess.

Email or 2FA confirmation: We recommend the use of email confirmations for all transactions for added security.

Device and connection security: We recommend that you use updated anti-virus and anti-malware software on your computer and mobile devices. Never open emails, attachments or other files from untrusted sources.

Follow the steps below to withdraw funds:

• Enter your bank details or cryptocurrency wallet address in the Bank Details section and save them
• Select a wallet in the Wallets section and choose Crypto or Withdraw by wire as your withdrawal method.
• Enter the amount you want to withdraw, select the bank details you have entered and complete the request
• The created transaction will be submitted for processing and will be executed in the shortest possible time

An international bank wire transfer typically takes 2-5 business days, while a SEPA transfer takes 1-3 business days (with the exception of weekends and holidays) to reach your bank account.
Depending on your chosen currency and blockchain load, the average withdrawal time for a crypto transaction takes from several minutes to several hours.

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